Senior Manager of Software Engineering; Germany

We are seeking an exceptional Senior Manager of Software Engineering with extensive experience in software engineering and infrastructure leadership, and a proven track record leading complex projects at high-profile technology-driven enterprises. Reporting to the Head of Product & Engineering, this individual will help build a high-calibre team and lead key projects to progress our technology evolution through step-wise, carefully managed enhancements aligned with clear business outcomes.

The focus will be on scaling our infrastructure to meet enterprise-level demands, modernising our user interfaces to appeal to customers and a new generation of developers, improving REST API architectures to support enterprise customer needs, and strategically incorporating AI technologies with a strong emphasis on privacy compliance and emerging agentic platforms.

At Inno Craft , we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust.

We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Europe, and Canada.

We are proud to be:

• Privacy-Focused: Ethical analytics that prioritise user privacy and regulatory compliance.
• Open Source Driven: Transparent, community-powered innovation at the heart of everything we do.
• Globally Connected: A rich, multicultural environment where diverse perspectives drive better outcomes.

• Strategic Project Leadership:
  • • Lead critical initiatives, including our cloud scalability and smarter-insights projects, to ensure robust, incremental improvements delivering tangible business outcomes.
• Team Building & Talent Development:
  • • Establish and sustainably scale our European engineering hub.
  • • Recruit, mentor, and develop a top-tier, agile, and innovative engineering team.
• Technical Roadmap Development:
  • • Collaborate closely with the Head of Engineering & Product, CTO, CEO, customers, partners, developer community, and internal teams.
  • • Develop and articulate a detailed, incremental technical roadmap addressing enterprise scalability, UI modernisation, API-driven architecture improvements, and integration of privacy-compliant AI capabilities.
• Refine and strategically evolve our policy and engagement approach with the developer community (OSS contributors, partners, customers) to optimise both adoption and revenue generation.
• Infrastructure and Automation:
  • • Provide guidance for the design, implementation, deployment, and maintenance of scalable, secure, and resilient infrastructure (on-premises and/or cloud).
  • • Identify opportunities and automate repetitive tasks, system deployments, and configuration management.
  • • Optimise resource usage, costs, and performance for cloud and on-prem environments.
• Monitoring and Incident Response:
  • • Provide guidance for the development and maintenance of monitoring, logging, and alerting systems for production environments.
  • • Assist with defining on-call processes and SLAs, as appropriate, for infrastructure and application support within scope of responsibility.
  • • Manage incident response processes, root cause analysis, and remediation steps.
  • • Drive operational excellence by identifying and mitigating system bottlenecks and vulnerabilities.
• Security Integration:
  • • Embed security tools and practices into CI/CD pipelines to automate vulnerability detection.
  • • Lead initiatives to improve security testing automation and monitoring.
  • • Evaluate and integrate appropriate Dev Sec Ops  tools and technologies to enhance the overall security posture.
• This role is designed to progressively expand over a two-year period, starting with the establishment of the European engineering hub, and with the successful candidate ultimately taking on broader responsibilities within the global…