Seasonal Dining Room Attendant

Overview

Join us in empowering people and saving wildlife. As a Seasonal Dining Room Attendant supporting The Wilds, you’ll help create a welcoming guest experience while contributing to an organization dedicated to conservation, education, and exceptional hospitality.

Guest Service & Hospitality

• Greet guests and provide all guests with prompt, friendly service including assistance with kiosks, if needed.
• Learn about the Wilds and its species to accurately answer guest questions.
• Prepare and sell coffee and alcohol.
• Oversee Frontline grab and go items, make sure items are paid for and remain stocked.

Food Safety, Cleanliness & Operational Support

• Learn and follow Serv Safe guidelines to ensure safe and sanitary food environment.
• Maintain work areas, including restocking, inventory management, and cleaning front area of frontline, Overlook dining room, and the deck space.
• Adhere to Responsible Alcohol Policy guidelines.
• Check Frontline closers list to ensure it has been completed, in the absence of the Food and Beverage Manager, Coordinator and Lead.
• Assist with setting up and taking down Sunset and Sunrise Buffets as needed and ensure checklist is complete.
• Help with camp and catering dishes including Sunrise and Sunset Buffets as needed.

Teamwork, Communication & Mission Support

• Provide support for other Visitor Operations and Park roles as needed.
• Maintain open communication with the Area Lead, Kitchen Coordinator, and Food and Beverage Manager.
• Work collaboratively with other departments and coworkers to ensure seamless operations.
• Stive to further the mission of the Wilds and support the Zoo, Zoombezi Bay, and Safari Gulf Club.

Certifications & Requirements

• Serv Safe certified (If needed, will train before starting).
• Must be at least 21 years old.

Customer Service & Professionalism

• Customer service and sales experience preferred.
• Positive, professional attitude with a strong commitment to excellent guest service, with strong interpersonal skills.
• Effective communication skills.

Work Environment & Adaptability

• Ability to adapt easily to a fast-paced work environment.
• Strong decision-making skills and problem-solving skills.
• Ability to work a two-way radio.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to Plan and organize work efficiently.

Preferred Skills

• Bar tending skills preferred.