Medical Administrative Assistant

Bigger Skies Mental Health takes a holistic approach to mental wellness, providing services such as psychiatric medication management, psychotherapy, and integrative psychiatry. We are dedicated to addressing the whole body and uncovering the root causes of symptoms to foster genuine and lasting healing. Our organization is committed to supporting individuals in achieving balanced mental and emotional health through compassionate care and tailored treatment plans.

This is a part-time role for a Medical Administrative Assistant, located in Maineville, OH, with the flexibility to work remotely on certain days. The Medical Administrative Assistant will manage daily administrative tasks, schedule appointments, coordinate communication with patients, maintain detailed medical records, and support the healthcare team in delivering seamless patient care. The role also includes ensuring patients  inquiries and concerns are addressed in a prompt, professional manner.

• Strong Phone Etiquette and Customer Service skills to provide excellent and professional support to patients and clients
• Knowledge of Medical Terminology and Administrative Assistance experience to manage schedules, insurance verifications, and record-keeping tasks accurately
• Effective Communication skills for clear coordination with the team and external stakeholders
• Organizational and time management skills, with the ability to prioritize tasks effectively
• Proficiency with basic computer systems and familiarity with medical office software
• Previous experience in a medical or mental health office setting is a plus
• High school diploma or equivalent required; additional certification in medical office administration is a bonus