Practice Manager

Job Summary

• Responsible for needs analysis and performance improvement activities in achieving efficiencies in a physician office setting/hospital outpatient department; develops, plans, organizes, and directs practice operations in partnership with providers, support staff and medical practice management leadership.
• Directly supervises the following in assigned medical practices/hospital departments:
  Medical Practice Supervisors in addition to Nursing and Office Professionals.
• Responsible for the overall direction, coordination, and evaluation of the employees within the assigned medical practices; carries out supervisory responsibilities in accordance with the organization's policies and applicable laws; including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Overall performance rating of below indicated essential job duties:
• Oversees the daily operations of various medical practice environments using responsible interpretation and integration of KDMC policy and procedure; assists in developing and implementing the strategic long and short-range plans that are in line with the goals of the health system.
• Represents medical practice and interacts with regulatory agencies, insurance carriers, and other professional and community groups; identifies and facilitates processes, workflows and staffing mixes that will lead to practice sustainability and efficiencies using the electronic medical record.
• Participates as a medical practice management division representative on various committees in the hospital environment and communities served.
• Forecasts trends involving healthcare, staff development and competency needs and verification and establishes and maintains reporting systems.
• Participates in the development and implementation of operational and capital budgeting processes; enhances operational effectiveness, emphasizing cost containment and high-quality patient care.
• Recognizes the vital role of customers in the organization and provides assistance, cooperation and service 100% of the time as part of the daily work. Incorporates information from formal and informal customer and patient feedback processes into the employees' daily practice.
• Contributes to the success of the organization by participating in organizational and customer service/employee relations action plan programs, keeping current on new developments within the health system and by performing other duties as assigned.

• Minimum requirement:
  • Bachelor’s degree in Business or Health Care related field
  • 5-7 years practice management experience
• Preferred qualifications:
  • Master's degree in health administration or business administration

• This job operates in a professional office environment routinely using standard office equipment such as computers.
• Occasionally requires travel to and from off-site locations.
• The noise level in this position is usually low.

• Frequently required to maintain a stationary position behind a computer or while presenting to individuals or groups.
• Frequently required to move about throughout the Medical Center or while rounding.
• Constantly required to communicate with people electronically, telephonically and in-person requiring talking and hearing.
• Constantly required to operate a computer and telephone.
• Constantly required to lift and/or move up to 15 pounds.
• Frequently required to lift and/or move up to 25 pounds.
• Occasionally required to lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.