Account Receivable Coordinator

Description

SUMMARY:

The Reimbursement Coordinator provides critical support to the Revenue Recovery Department by coordinating mail, payment documentation, cash-related workflows, and key clerical tasks that ensure accurate and timely reconciliation of incoming revenue. This role maintains the flow of financial information across the department through organized processing of mail, deposits, EOBs, denials, and supporting documentation.

The position requires strong attention to detail, the ability to research and resolve discrepancies, and foundational knowledge of medical billing and reimbursement practices. The Reimbursement Coordinator works collaboratively with reimbursement staff, posting teams, branches, customer service, and external partners to ensure payments, documentation, and related information are processed accurately and in compliance with policy, payer guidelines, and regulatory requirements.

• Processes and coordinates all incoming and outgoing documentation for the department, including daily mail, deposits, remittances, EOBs/ERNs, and other payment-related records.
• Accurately compiles, logs, reconciles, and maintains cash receipts, deposits, and financial documentation in accordance with company policy and audit requirements.
• Supports payment posting and revenue recovery by preparing, organizing, and routing information needed for accurate and timely posting of payments, adjustments, and reconciliations.
• Reviews orders, claims, documentation, and account records to ensure completeness, accuracy, and compliance prior to billing or payment resolution.
• Assists with researching, resolving, or escalating discrepancies related to payments, deposits, claims, denials, and account variances.
• Communicates professionally with internal departments, physician offices, referral partners, payers, and customers when necessary to obtain documentation or clarify information needed for reimbursement.
• Supports the review and follow-up of claim denials, corrections, adjustments, and appeals as directed by department leadership.
• Works collaboratively with reimbursement staff, posting teams, branches, customer service, and other departments to facilitate timely payment resolution and accurate account management.
• Maintains accurate and organized paper and/or electronic documentation storage consistent with HIPAA, payer requirements, and company retention policies.
• Participates in departmental projects, process improvements, audits, and initiatives to support revenue cycle performance and production goals.
• Maintains compliance with all applicable laws, regulations, payer policies, and internal procedures.
• Performs other duties as assigned by the Assistant Reimbursement Manager, Reimbursement Manager, or Director of Revenue Recovery.

1. High school diploma

2. Minimum of one year of experience in an accounts receivable, revenue cycle, medical billing, cash posting, or similar financial/administrative role.

1. Associate's degree in business management related field

2. Two years in a medical/insurance/healthcare accounts receivable leadership role.

3. One year DASCO experience

1.Proficiency in Microsoft Office suite.

Detail Oriented Developing others Financial management Results driven

Stress management

This is a full-time position, and hours of work and days are Monday through Friday, typically 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

This position manages all employees of the department, including hiring, development, performance management and discipline within company and department guidelines.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The…