Builder Relationship Specialist

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.

Formerly known as Lending Home, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more.

• Loans Funded: $30 billion in loans funded
• Homes financed: 100,000+ projects funded for our customers across the country
• Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 500 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them.

Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

The Team:

Kiavi Construction Lending is growing and we are looking to add an exceptional team player to help grow our business. The Builder Relationship Specialist will play a key role as a member of the Originations Team by providing exceptional service to on-board new Builders and their loans. The Builder Relationship Specialist will be client facing, and will have a great knowledge of the Kiavi operating system and workflow.

Using Kiavi’s industry leading technology, this person will work closely with the loan originator, underwriting and closing teams to obtain all the required documentation to approve and close a Builders loan(s) with Kiavi.

Additionally, The Builder Relationship Specialist, will maintain a relationship with the Builder, helping to grow Kiavi’s targeted wallet share, additionally, they will monitor the Builder’s financial condition and Kiavi portfolio, creating a deep understanding of the Builder’s business, financial capabilities and business strategy.

The Role:

As a Kiavi Builder Relationship Specialist you are responsible for managing, retaining and growing business relationships with deeply experienced real estate investors in targeted markets. These efforts include, but are not limited to:

• Managing the loan origination process for Builder Accounts
• Growing account production, in partnership with the Head of Originations - Construction Lending.
• Acting as point person for all borrower communications with established relationships
• Providing a white glove service experience on every loan
• Working with internal and external parties, to create a smooth process for underwriting, closing and monitoring the Builders loans.
• Delivering a seamless relationship handoff to Kiavi’s Feasibility and Fund Control team.

The Responsibilities:

• Main advisor and point of contact for Builder clients throughout the entire origination process and draw process
• Qualify a Builder’s loan to ensure a strong fit with Kiavi's Construction loan products
• Onboard new Builder clients
• Analyze loan applications, collect essential documents and obtain third party reports.
• Obtain required borrower and project documents and essential information and answer customers’ questions relating to required documents.
• Reviewing and analyzing documents against our credit policy, with the goal of obtaining an underwriting decision and closing.
• Identify potential roadblock(s) or credit policy alignment issue(s), and work with Construction Lending management to resolve and improve the issue(s).
• Contribute to cross-functional projects or assigned initiatives…