Solutions Engineer

About the Role

In this role, you will lead the design and development of supply chain solutions across a wide range of scales—from large geographical optimization to detailed process and workstation design. You will be a key contributor during RFQ processes, customer proposals, and new business launches.

In this role, you will lead the design and development of supply chain solutions across a wide range of scales—from large geographical optimization to detailed process and workstation design. You will be a key contributor during RFQ processes, customer proposals, and new business launches.

You will collaborate closely with cross‑functional teams, guide junior colleagues, and act as a subject matter expert on engineering tools and methodologies. Your work will directly influence operational performance, customer satisfaction, and the successful deployment of new solutions across the business.

• Lead the design of supply chain solutions, from macro‑level network concepts to detailed process and station layouts, as part of RFQ activities.
• Develop and refine solution concepts for formal customer proposals, including process flows, KPIs, and facility layouts, collaborating with the Engineering team where needed.
• Partner with Business Development, Account Management, Launch, and Operations teams during solution definition and development.
• Present technical solutions to customers via proposals, calls, and presentations alongside Account Management.
• Translate awarded RFQ concepts into detailed, validated designs as part of the launch process.
• Support or lead engineering activities during new business launches, including master data creation, process validation, infrastructure coordination, onboarding of plant teams, and contractor management.
• Serve as an ambassador for DP World’s values, ensuring safety, integrity, and positive behaviours in all work.
• Act as a connector between regional engineering and other business functions as needed.
• Ensure alignment between engineering, operations, and support functions during RFQ and launch phases.
• Convert high‑level operational objectives into practical, deployable solutions for live operations.
• Contribute to regional and global initiatives aimed at continuous improvement.
• Conduct new MTM process assessments or update existing processes.
• Provide clear data and metrics that reflect individual and team contributions to the business.
• Act as a troubleshooter, identifying operational issues, performing root cause analysis, and implementing corrective actions.
• Work independently on any site, ensuring engineering requirements are delivered as expected.
• Support the training and development of plant‑based engineering teams, embedding regional standards.
• Serve as a subject matter expert for engineering tools and techniques, including MTM, AutoCAD, Sketch Up, and Excel.
• Carry out any other activities aligned with the role’s purpose and the needs of the engineering and operational teams.

• Degree in relevant discipline or equivalent practical experience.
• Lean and Six Sigma knowledge or certification.
• Strong communication skills and the ability to collaborate effectively across all levels.
• Ability to understand customer requirements and represent their needs within the engineering function.
• Strong analytical skills and the ability to interpret data to draw meaningful conclusions.
• Advanced computer skills, including Microsoft Excel (pivot tables, formulas), Word, Visio or equivalent, project management tools, and proficiency in AutoCAD (2D and 3D).
• Experience in project management and operations.
• Change management capabilities and a proactive, improvement‑focused mindset.