Training Specialist

Our Client, a Hospitals And Health Care company, is looking for a Training Specialist for their Grand Rapids, MI / Hybrid location.

• Analyzes customer training needs, develops, and organizes the training service, and provides training on assigned applications.
• Masters assigned applications and related workflows to develop audience-specific training infrastructure (including traditional and computer-based curriculum materials); organizes the registration and certification processes; and conducts classroom and one-on-one training.
• Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians.
• Regularly provides guidance, to less experienced Information Training Specialists.
• Adult learning theory and instructional design models (ADDIE, SAM)
• Curriculum development
• Needs analysis and learner assessment
• Storyboarding and content mapping
• Collaboration with SMEs and trainers
• Learning authoring tools (Articulate, Captivate, Rise)
• Visual and written communication
• Learning experience design (L&D)
• Accessibility and inclusive design
• Data-driven content iteration
• eLearning authoring tools (Articulate, Captivate, Rise)
• Visual and written communication
• Learning experience design (LxD)
• Accessibility and inclusive design
• Data-driven content iteration

• Required Associate's Degree
• Preferred Bachelor's Degree
• 5 years of relevant experience Required
• 5 years of relevant experience Preferred
• Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training Preferred
• Participant in multiple phases of an integrated system implementation Preferred

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.