Customer Service Officer; West
Job in
Pioneer, Williams County, Ohio, 43554, USA
Listed on 2026-03-07
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Location: Pioneer
Customer Service Officer (West)
5mo ago , from Masters Career Consultancy Pte Ltd
Basic Salary: $2,700 + AWS + Variable Bonus
Transport Provided
MNC Logistic Company
Job Scope- Ensure customers orders are processed in a timely and accurately manner
- Ensure reports are submitted on a timely to established customers schedules
- Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
- Liaise and update customer closely to resolve customer orders or shipments related issues
- Ensure all billings are done timely & accurately with all necessary supporting documents
- Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
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