Enterprise CSM, DACH – German Fluent, ROI & Adoption
Job in
Germany, Pike County, Ohio, USA
Listed on 2026-02-04
Listing for:
Menlo Ventures
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Bilingual
Job Description & How to Apply Below
A leading tech investment firm is seeking a passionate Customer Success Manager to ensure customer satisfaction and retention. You'll be the main point of contact for customers, guiding them in using the platform effectively to enhance their success. The ideal candidate has at least 2 years in a CSM role, is fluent in English and German, and possesses strong analytical skills.
This role involves nurturing relationships, understanding customer needs, and driving product adoption while measuring success through clear metrics.
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