Customer Service Representative - State Farm Agent Team Member

Overview

Posted: 01/20/2026

Insurance

Customer Service Representative - State Farm Agent Team Member

FULL TIME

Location:

SOLON, OH 44139

• Competitive salary
• Opportunity for advancement
• Training & development
• Flexible schedule

We are looking for an exceptional Customer service representative to join our team of Marilyn Anderson
-State Farm Agent! Marilyn has been a State Farm agent for 42 years, and she is passionate about developing and shaping the next generation of insurance professionals. Join a hardworking team who is dedicated to making a difference in their community and is led by an agent who truly loves what she does.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Cross sell.

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must have or be willing to obtain an Ohio insurance license.

Compensation: $35,000.00 - $60,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Chagrin Falls, OH And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning