Customer Service E-Commerce Coordinator; m​/f​/x

Position: Customer Service E-Commerce Coordinator (m/f/x)
Location: Germany

# Work With Us Customer Service E-Commerce Coordinator (m/f/x) page is loaded## Customer Service E-Commerce Coordinator (m/f/x) locations:
Weil am Rhein - Germ anytime type:
Full time posted on:
Posted Todayjob requisition :
JR100261

For our office in Weil am Rhein we are looking for you as Customer Service E-Commerce Coordinator (m/f/x).
** Your Responsibilities
*** Giving information and resolving our end customer complaints via phone, email, or social media
* Assist with placement of orders, refunds, exchanges, quality issues, cancelations, and other queries
* Advice on product questions
* Maintaining customer data
* Contact with carriers
** Your Profile
*** Completed commercial education
* Experience in customer service advantageous
* Good MS Office knowledge
* High customer empathy, enthusiasm, and good communication skills
* Excellent skills in English, Italian and/or Spanish (written and spoken)
* Affinity for the online and fashion market
** Your Benefits
*** Be part of the progress - find your place in our unique WIP culture
* As part of the WIP crew you have the opportunity to connect at our events or just have fun
* Your closet benefits from our staff discounts
* Your future, our upgrade - we subsidize your company pension scheme by 100%
* Your well-being is important to us - we contribute to this with free beverages and sports programs
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