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Inbound Customer Care Specialist — Support & Upsell
Job in
Nelsonville, Athens County, Ohio, 45764, USA
Listed on 2026-01-17
Listing for:
Rocky Boots
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A well-known footwear company seeks a Customer Care Representative to provide exceptional service through inbound phone calls and website inquiries. Responsibilities include answering customer questions, tracking orders, and converting inquiries into sales. The ideal candidate will have call center experience, strong communication skills, and proficiency in Microsoft applications. This full-time role operates Tuesday to Saturday from 8:00 AM to 5:00 PM EST, fostering a dynamic team environment.
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