Customer Relations Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off

As a Customer Relations Representative with Zach Bradley Insurance, you will assist customers with what matters most to them and their families. Our team is dedicated to being a valuable resource to the community helping to educate, inform and assist everyone with their insurance needs. Attention to detail, customer service skills, and desire to help people play a critical role in success.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and enthusiastic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.