German Speaking Customer Service Vehicle Manufacturer - Greece

German Speaking Customer Service for Vehicle Manufacturer - Work In Greece

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading vehicle manufacturer in Greece. This role is perfect for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support in German. As a member of our team, you will assist customers with their inquiries related to vehicles and services, ensuring a seamless experience.

Mercier Consultancy MD provided pay range:
Competitive Monthly Salary, 2 Extra Salaries Per Year, Fully Paid Relocation Package, Fully Paid Training, Health Insurance, and Much More. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Manage customer inquiries regarding vehicle specifications, features, and purchasing processes via phone, email, and chat in German.
• Provide detailed information on vehicle models, pricing, and financing options to assist customers in their decision‑making.
• Assist customers with scheduling test drives and maintenance appointments, as well as addressing any concerns they may have.
• Resolve customer complaints and inquiries efficiently while maintaining high standards of service.
• Document all customer interactions accurately in the CRM system for follow‑up and reporting purposes.
• Collaborate with internal teams to enhance the customer experience and ensure effective service delivery.
• Stay informed about industry trends, company products, and promotional campaigns to provide relevant information to customers.

• Fluency in German (both written and spoken) is essential; knowledge of English and/or Greek is a plus.
• Experience in customer service, preferably within the automotive or vehicle manufacturing industry.
• Strong communication skills and the ability to connect with diverse customers.
• Excellent problem‑solving abilities and a focus on achieving customer satisfaction.
• Ability to manage multiple inquiries effectively in a fast‑paced environment.
• Familiarity with CRM software and general office applications is desirable.
• Willingness to work flexible hours, including weekends, as required.
• Relocation to Greece for the duration of employment is necessary.

• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More

Entry level

Full‑time

Customer Service

IT Services and IT Consulting