Child Support Case Manager

Overview

Geauga County Job and Family Services is seeking an organized individual to join our Child Support team. The primary purpose of the Child Support Enforcement Case Manager position is to manage child support cases in accordance with federal, state and local laws and procedures.

• Employer: Geauga County Job and Family Services
• Location: 12611 Ravenwood Drive;
  Chardon, OH 44024
• Job Title: Child Support Case Manager
• Position type: Full time, classified civil service
• Base Rate: $19.61/hour, commensurate with qualifications and experience

• Friendly work culture
• Paid vacation, sick leave, and personal days
• 11 paid holidays per calendar year
• No-cost life insurance coverage
• Excellent rates on medical, dental, and prescription coverage (or waiver option) available

8:00 a.m.–4:30 p.m. Monday through Friday

Geauga County Job and Family Services is seeking an organized individual to join our Child Support team. The primary purpose of the Child Support Enforcement Case Manager position is to manage child support cases in accordance with federal, state and local laws and procedures.

Job duties include but are not limited to: conducting investigations and issuing verifications related to the location and income/assets of case participants; conducting interviews; responding to inquiries from case participants and their legal or authorized representatives regarding their case; processing documentation; maintaining accurate case records; working state and county program reports. This position testifies in court on all support related matters, as required.

Strict adherence to deadlines is a must along with professional communication and writing skills. The successful candidate is also extremely organized and thorough.

• 2+ years’ technical training or undergraduate major core coursework in criminology, social work, psychology, or related field; or 2+ years’ experience in performing child support functions; or one course or six months experience in interviewing techniques, business math, case preparation techniques, techniques of writing, and typing. Reading and speaking common English vocabulary.
• Valid driver’s license, proof of insurance, and good driving record.
• Ability to pass pre-employment drug screening and FBI/BCI background checks.

Geauga County Job and Family Services is an Equal Opportunity Employer.