Client Solutions Officer​/Executive

Role Purpose

To support day-to-day inventory and shipment co-ordination job scope to our strategic client and work closely with our operation team to deliver on-time service standards and stock accuracy.

• Act as a primary support contact to our strategic client
• Provide solutions to our strategic client whenever needed
• Coordinate operational, documentation, and service-related issues with internal teams
• Track jobs and shipments, follow up on action items, and ensure timely and accurate updates
• Maintain accurate records and documentation
• Support continuous improvement initiatives through post-issue reviews and feedback

• Minimum GCE ‘O’ Level qualification and above. A Diploma in Logistics, Supply Chain, Business, or other relevant fields will be an added advantage
• 1–3 years of relevant experience preferred. Entry-level candidates without prior experience may also be considered if they demonstrate strong interest in logistics
• Comfortable communicating with clients and internal stakeholders
• Good communication skills and meticulous
• Able to manage multiple tasks and priorities in a client-facing environment
• Proficient in MS Excel and basic reporting tools