Small Business Product Development Senior Consultant

Job Summary

The Small Business Product Development Senior Consultant will play a key role in leading product development efforts. This role is responsible for managing the full product development lifecycle—from initial concept through market launch—while working closely with cross-functional teams including marketing, sales, product management, and IT. The consultant will help support Westfield’s strategic goals by optimizing the product portfolio, developing clear product appetite strategies, and monitoring market and regulatory trends to guide product direction.

This position also ensures the successful implementation of both bureau-driven and proprietary product changes that align with our profitability and growth objectives.

• Consults with underwriters on specific risks providing direction and expertise on policy language.
• Conducts technical and product training for both internal business units and external business partners and customers.
• Works in collaboration with Product Management, Actuarial and Business Leaders to manage the Product Roadmap in alignment with the Enterprise strategic direction.
• Conducts market research and competitive analysis to identify opportunities for new products or enhancements to existing products.
• Creates detailed project plans, sets milestones, and manages project timelines.
• Monitors and reports on project progress, addressing any issues or risks.
• Tracks economic conditions and regulatory issues affecting assigned lines of business and industries, including emerging issues and markets.
• Participates in a product performance team as a SME for an assigned line of business.
• Coordinates practice groups made up of individuals outside the department to ensure product alignment with all aspects of the enterprise.
• Cultivates relationships outside the department that are affected by the success of the product.
• Develops proposals, project plans, leads key activities, and serves as the subject matter expert (SME) related to the detailed design and implementation of product development initiatives, including product enhancements, launches or discontinuations.

• 10+ years of experience in product development, commercial underwriting, other experience in the commercial insurance industry.
• Bachelor's degree in business or a related field and/or commensurate work experience.

• Hybrid- defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; OR Remote-if the employee resides more than 50 miles from Westfield Center, OH.

• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning
• Certified Insurance Counselor (CIC)

• New Product Development
• Product Roadmap
• Go To Market Strategy
• Enterprise Application Software
• Product Management
• Business Analysis

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.