Senior Product Associate, Branch Expansion

Senior Product Associate, Branch Expansion

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development; maintains epics and stories in JIRA, evaluating readiness and outcomes, and proceeding with additional iterations, developing and prioritizing a product backlog, and leading collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives).
• Works with business application owners and development teams to define business requirements, lead scope definition, drive technical implementation, End‑2‑End testing, and operational readiness.
• Supports the development of our product strategy and roadmap.
• Collects and analyzes metrics on product performance to inform decision‑making.
• Contributes to solution discovery through collaboration with cross‑functional teams to identify potential solutions that address user needs and align with business goals.
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches.
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Excellent numerical, analytical, and strategic problem‑solving skills.
• Expertise knowledge of JIRA and Confluence tools, with ability to build dashboard – especially those requiring data structure setup.
• Experience working with multi‑level management and complex organizations and pull data for analysis.
• Highly collaborative, detail‑oriented, and proactive in driving complex initiatives forward.
• Excellent oral and written communication and presentation skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management.
• Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends.
• Ability to work in a high‑paced environment, be flexible, follow tight deadlines, organize, and prioritize work with minimal oversight.

• Developed knowledge of the product development life cycle.
• Full understanding of software development lifecycle best practices.
• Prior experience working within a real estate domain.
• Experience with geospatial data and tooling including, but not limited to:
  ArcGIS, Carto, Wherobots, or QGIS.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set…