Supplier Managed Inventory Coordinator

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Type of Role: Hybrid. 4 days on-site required

Shape the Future with Us. At Lubrizol, we’re transforming the global supply chain and customer delivery ecosystem through advanced materials science, smarter inventory management, and a commitment to sustainability and inclusion. As part of our global team, you’ll be empowered to make a real impact—on your career, your community, and the world around you

The Supplier Managed Inventory (SMI) Coordinator plays a critical role in ensuring smooth, accurate, and efficient supply chain operations for customer‑managed inventory locations. This position is responsible for monitoring inventory levels, coordinating replenishment and logistics, and performing monthly reconciliations to maintain alignment between customer‑reported usage and SAP records. The SMI Coordinator also manages sales order creation, invoicing accuracy, and supports month‑end close activities across assigned Sales Organizations.

In this role, you will build strong relationships with both customers and internal partners, serve as an SAP subject matter expert, and provide training and guidance on customer service and inventory processes. You will also contribute to continuous improvement initiatives, cross‑functional projects, and audit activities. The ideal candidate is detail‑oriented, highly organized, skilled in problem‑solving, and experienced in inventory management and logistics across domestic and export channels

• Inventory Management:
  Monitor and replenish inventory at customer sites using SAP MRP and forecasting tools; reconcile customer‑reported usage with SAP records monthly.
• Order Processing & Invoicing:
  Generate accurate sales orders and invoices; resolve billing issues and ensure timely month‑end close for designated sales organizations.
• Customer & Stakeholder
  
  Collaboration:
  
  Build strong relationships with customers and internal teams (Sales, Supply Chain, Finance); communicate account activity and support audits.
• Continuous Improvement & Leadership:
  Identify process improvements, lead SAP/customer service training sessions, and act as delegate for the Supervisor when needed.
• Project & Compliance Support:
  Participate in cross‑functional projects and audits related to inventory, reconciliation, and financial processes.
• Travel:
  Support customer engagement through occasional travel.

• Education & Experience:
  
  Bachelor’s degree preferred (or equivalent experience) with 5+ years in customer service, supply chain coordination, or inventory management, including domestic and international logistics.
• Technical Expertise:
  Advanced proficiency in SAP (MRP, order entry, inventory transactions) and strong knowledge of forecasting tools and web‑based inventory platforms.
• Core
  
  Skills:
  
  Exceptional communication (verbal, written, digital), strong organizational and time management abilities, and high attention to detail.
• Leadership & Problem‑Solving:
  Ability to lead training sessions, support cross‑functional initiatives, resolve issues, and drive continuous improvement.
• Customer Focus & Flexibility:
  Skilled in building strong customer relationships and comfortable with travel for customer engagement.

At Lubrizol, we’re committed to providing a safe, inclusive, and empowering environment where you can do your best work—whether in a lab, on the production floor, or in a hybrid office setting. Depending on your role, your work environment may include:

• Standing, walking, or operating equipment for extended periods
• Working in a lab or manufacturing setting with appropriate PPE provided
• Use of computers and digital tools in an office or hybrid environment
• Occasional lifting or movement of materials
• Adherence to rigorous safety protocols and ergonomic standards

We continuously invest in our facilities and technologies to ensure they support your well‑being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience.

• Competitive salary with…