Receptionist, Administrative​/Clerical

Receptionist – H&R Block

Join the seasonal client service team at H&R Block. We believe in the power of people helping people and strive to provide help and inspire confidence in our clients, associates, and communities everywhere.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs have been met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency and ability to use Microsoft Office

At H&R Block, we invest in our people by committing to their total well‑being. Benefit offerings include an Employee Assistance Program, Wellbeing program, neurodiversity and caregiver support, various discounts, medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.

H&R Block is a connected culture where trust, care, and collaboration build a safe environment for all. We celebrate diversity and are an equal‑opportunity employer. We welcome and uphold the rights of all employees regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Eastlake, OH – $57,573.00 – $72,600.00 (seasonal)