Receptionist, Administrative​/Clerical

Overview

Receptionist role at H&R Block
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Note:

This description has been refined to remove extraneous prompts, tracking lines, and boilerplate while preserving the original job information.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high‑performing, connected culture where everyone feels like they belong. We are committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference, H&R Block is the place for you. We are an equal opportunity employer and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Typical Day - Helping others is what we do best here, which means you will see the impact of your work firsthand. You will build client relationships that grow stronger each year and help clients make confident, informed decisions about their lives, careers, and money. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

Our benefit offerings can help associates plan for their health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility may apply)

At H&R Block we remain committed to building a Connected Culture — trust, care, and connections as we work together. You will be surrounded by colleagues who support each other and value bringing your authentic self to work. H&R Block is a globally recognized employer with Best Companies lists.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Full-time;

Location:

Powell, OH;
Salary: $40,000 - $65,000 (varies by position and experience). This description reflects the job listing tone and does not guarantee actual compensation or duties.

Sponsored Job: #34646

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