Receptionist, Administrative​/Clerical

Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates and communities everywhere. We strive to continually improve our business through the "Block Next" roadmap, which focuses on innovation, client experience, and sustainable growth.

Seasonal Client Service Professional / Receptionist
Cincinnati, OH

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional based on their needs.
• Schedule clients according to their preferred timing.
• Ensure all client needs are met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organize resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Flexible schedule and/or ability to work in multiple locations.
• Previous experience in a customer service environment.
• Ability to multi‑task and strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.