Install Helper

Position Title:

Install Helper (Residential/Light Commercial)

Reports To:

General Manager or Lead Installer

Status:
Full‑time, Regular position

Category:
Installation

Location:

Barlow Service Experts, 2869 Commerce Way #1, Ogden, UT 84401

Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision.

• Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home
• Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications
• Assists in the installation of ducts and duct fittings
• Performs duties so as to deliver excellent customer service and sustain high levels of customer satisfaction
• Assists in the delivery and removal of equipment needed to complete the installation work
• Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and properly accounted for
• Completes all paperwork in a neat, accurate, thorough, and timely manner as needed
• Represents the company professionally, honestly, and ethically in all business matters and concerns
• Maintains installation vehicle clean and neat, both inside and outside, in keeping with the company’s professional image
• Performs similar/other duties as needed or assigned
• Has regular, reliable attendance

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) or procedure(s)
• Operates devices or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform acts that may endanger the safety or well‑being of others
• Does not engage in any pranks, contests, or rough boisterous behavior
• Works in compliance with applicable legislative requirements

• High school diploma or GED with additional training and 0 to 2 years’ experience in HVAC with technical training certification preferred
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
• EPA and safety certifications required
• Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
• Basic skills in reading wiring diagrams
• Effective communication skills to communicate with customer and to provide excellent customer service
• Effective and efficient time‑management and organizational skills
• Valid driver’s license with acceptable driving record
• Available to work flexible hours and on‑call shifts as needed
• Ability to stand and walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units; ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
• Ability to work in a variety of environmental conditions, including but not limited to hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
• Ability to safely climb 300‑lb load capacity rated ladders with a 30‑lb tool belt
• Natural or corrected vision to see and…