Library Specialist; Public Services : Security

WAGE: $29.85 - $44.77

DEPARTMENT: Library

PERSONNEL STATUS: Part Time FLSA Exempt

BENEFITS: sick, vacation, retirement/401K

The library seeks a proactive, customer service-oriented person with the relevant experience and credentials to play a key role in ensuring a safe and welcoming environment for library visitors and staff.

As a member of the Library's management team, under the supervision of the branch manager, this employee works to maintain a safe, secure environment for Library patrons and employees, while upholding the Library's Code of Conduct and Radical Civility customer service philosophy; interacts with patrons in a positive and professional manner and provides support and backup for public services employees to prevent/handle incidents;

prevents loss and damage by documenting and reporting irregularities.

• Assume first-line managerial responsibility for a library building, employees, and operations in the absence of a branch and assistant branch manager
• Perform supervisory duties related to daily operations, employee performance, and activities in a branch environment
• Contribute to performance review process through the provision of input to division manager for quarterly updates and end of year reviews
• Immediately respond to emergency situations, prioritizing life/safety and compliance with Library's emergency procedure and following chain of communication and authority at building and System level
• Complete incident report forms and log entries according to procedure
• Respond to security gate alarms according to procedure
• Prevent/reduce vandalism and damage to restrooms by managing inspection procedures
• Manage regular walking rounds of the Library's interior, exterior, and parking areas, and addressing, documenting, and reporting irregularities, safety hazards, and incidents
• Manage, report, and document accidents and incidents that occur on Library property
• Manage integrity/security of non-public spaces such as mechanical room and employee entrances, addressing/reporting leaks, alarms, and other compromises to patron and employee safety
• Educate and inform the public of Library policies and procedures, to promote compliant behaviors
• Appropriately address Code of Conduct violations, communicating complex situations to building manager and following procedures to mitigate behavior
• Provide training and coaching for public services employees on security issues and best practices
• Comply with GRAMA laws and follow established procedures in accessing surveillance video
• Work collaboratively with Librarians, to select, evaluate, and deselect print and nonprint materials using core collection guides, professional journals, and other industry tools and resources, adhering to the System collection management policies and procedures, and focusing on a subject specialty, as relevant to area of expertise
• Provide ready reference, readers' advisory, and referral services for all ages, in person, over the telephone, and online
• Serve as a notary public, providing notarization services to the public in accordance with state laws and regulations
• Evaluate and recommend procedures and policies with emphasis on safety and security
• Participate in Library outreach activities and events on an occasional basis, to establish cordial relations with community members
• Understand the Library's role in meeting the needs of all patrons, including those with special needs and from diverse backgrounds
• Protect the safety, appearance, and condition of Library facilities and property

Any one position may not include all of the duties listed, nor do the listed examples include all duties which may be found in positions of this class. Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation.

• Train and assign workflow responsibilities, and evaluate and recommend personnel actions for support employees, to promote a competent workforce to achieve and deliver superior library service
• Manage workflow, scheduling, and use of leave

• Education: Master’s degree from an accredited university in…