Receptionist - PCN - Part Time

Overview

Job Title: Receptionist - PCN After Hours - Part Time

Job Category: Front Office

Requisition Number: RECEP
004755

Posted:
January 19, 2026

Employment Type: Part-Time

PCN Professional Center North, 4650 Harrison Blvd, Ogden, UT 84403, USA

• Provide professional and courteous service to all “customers” of Ogden Clinic. Customers include Ogden Clinic patients, affiliates, providers, administration, employees, co-workers, insurance company representatives, and other vendor representatives.
• Meet behavioral expectations and support the dignity of all persons. Also, responsible for the stewardship of resources.
• Ensure compliance with applicable regulatory requirements and follow guidelines that maintain safety for oneself, patients, visitors, and co-workers.
• Study, understand, and adhere to Ogden Clinic Policies and Procedures and OSHA guidelines.

• Greet and direct patients in a timely and professional manner.
• Review electronic medical records for demographic information accuracy and completeness.
• Gather required patient demographic information and ensure accurate entry into the computer system.
• Scan insurance cards and driver’s licenses into electronic medical records (EMR) for billing purposes.
• Collect all applicable co-payments.
• Ensure cleanliness and order at all reception desks and waiting room areas.
• Prepare and reconcile daily deposits to ensure secure deposits in the drop safe.
• Attend team meetings and training sessions as scheduled.
• Timely arrival for scheduled work shifts. Notify the team leader at least two hours prior to the start of a shift if unable to report to work on time.
• Consistently use and explain the Health iPASS system to patients and/or financially responsible parties.
• After a 90-day training period, achieve 95% or better on monthly quality assurance (QA) score.
• After a 90-day training period, track, inform, and collect on patient balances.
• After a 90-day training period, receive no more than one kickback or batch issue per month.
• After a 90-day training period, update at least 95% of checked-in patients’ information.

• Additional responsibilities and tasks as assigned.
• Maintain confidentiality of patient records and employee/co-worker information.

• Education:
  
  High School Diploma or general education degree (GED) recommended.
• Language:
  Proficient in reading and interpreting documents; able to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Mathematical:
  Ability to add, subtract, multiply, and divide simple equations.
• Reasoning:
  Apply common sense and understanding to carry out instructions in written, oral, or diagram form; solve problems involving several concrete variables in standardized situations.
• Vision:
  Must be able to adjust focus.
• Multitasking:
  Effectively manage multiple tasks with frequent interruptions.
• Computer knowledge:
  Experience in basic word processing; general office equipment and procedures.
• Provide excellent customer service while scheduling patients for assigned providers.

• Maintain a positive, can-do attitude and participate as a team member.
• Protect confidential information, records, and reports.
• Communicate effectively in a professional and courteous manner.
• Demonstrate good organizational skills.

• Prolonged sitting, extended use of keyboard and monitor.
• Occasional bending, stooping, lifting, and stretching for files and supplies.
• Manual dexterity for keyboard and office equipment.
• Moderate noise level with ongoing conversations, printers, telephones, etc.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions. It reflects the general nature and level of the job.

This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.