Sales Operations Manager - X; Formerly Twitter

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs.

We provide service and support to our communities through the Market Star Foundation.

Our exceptional team is the cornerstone of Market Star's accomplishments. We are proud of our award‑winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our Market Star team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.

Market Star is looking for a Sales Operations Manager to support our X team within the SMB Market. You will be responsible for managing sales data, evaluating process health, and providing digestible insights that enable leadership to make informed, data‑driven decisions. We are seeking a well‑rounded professional who can identify production gaps and spearhead operational initiatives to increase the growth and efficiency of the program.

Ogden, UT – Hybrid

• Collaborate with Team Leaders and client stakeholders to identify and resolve process bottlenecks.
• Identify key trends at the representative, team, and market levels to drive the business forward.
• Master program operations to identify and implement continuous process improvements.
• Analyze performance metrics to determine trends and guide overall program strategy.
• Manage sales coverage assignments and provide accurate growth forecasting.
• Conduct weekly, monthly, and quarterly forecasting to monitor and measure sales performance.
• Generate data‑driven insights and forecasts for strategy planning and media campaign spend.
• Develop and maintain reports and dashboards supporting the revenue lifecycle with high levels of accuracy.
• Inspect sales process effectiveness and work with leadership to optimize the sales funnel.
• Provide actionable insights to sales leadership to guide focus and daily activity.
• Present reports including Pipeline & Revenue Forecasting, Trend Analysis, and Aggregation of Customer Insights.
• Manage administrative operations including employee onboarding/offboarding in systems and roster management.
• Provide necessary data points for Weekly, Monthly, and Quarterly Business Reviews.
• Serve as the main point of contact for tool‑related questions and technical escalations.
• Other applicable duties as assigned.

• 2+ years of Sales Operations or Data Analysis experience; digital ad/media experience is strongly preferred.
• Proven ability to interpret data dashboards to identify trends and focus areas.
• Expert proficiency in Google Sheets and Microsoft Office.
• Experience using data visualization platforms, such as Tableau or similar tools, is preferred.
• Excellent verbal, written, interpersonal, and organizational skills.
• Results‑oriented mindset with the ability to influence performance through data.
• Ability to work at both micro and macro levels in a fast‑paced team environment.
• Capability to adapt well to change and successfully adjust priorities as needed.
• Successful completion of a skills assessment during the interview process.

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well‑being benefits including:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

Market Star is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at  for assistance.