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HelpDesk/Support Customer Service Rep English Customer Service Bilingual

Front Desk Member Experience Specialist

Job in O'Fallon, St. Clair County, Illinois, 62269, USA
Listing for: City of Lincoln
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, English Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A local community organization in O'Fallon, IL, is seeking a Membership Service Associate to enhance member experiences at the front desk. The role includes greeting members, processing transactions accurately, and ensuring operational efficiency at the Welcome Center. Ideal candidates will have strong customer service and conflict resolution skills, along with the ability to assist in achieving departmental goals. The organization values diversity and encourages applications from all qualified individuals.
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