Multi-Skilled Technician

Job Title

Multi-Skilled Tech I

Facilities

Area Facilities Manager

This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7‑Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7

Help work orders to the appropriate technician. Position reports to the Area Facilities Manager.

• Job responsibilities and qualifications may be superseded by local, state, or federal regulations
• Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex.
  
  printers, displays card readers, hanging hardware) etc.
• Responds to work orders related to plumbing, electrical, and general maintenance issues
• Responsible for ordering and managing of parts inventory for the truck
• Responsible for replacing ‘plug and play’ equipment as needed
• Assist, as needed, with the training of other level 1 technicians
• Schedules and prioritizes duties and work assignments on a daily basis
• Completes required reports and paperwork daily to account for the time and use of parts and materials
• Observes and inspects equipment to determine if servicing or further action is required
• Completes basic maintenance tasks on structures and other equipment
• Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
• Completes other duties, including special projects, as assigned by management

EDUCATION: High School/GED

YEARS OF RELEVANT

WORK EXPERIENCE:

1+ years

YEARS OF MANAGEMENT

EXPERIENCE:

NA

CERTIFICATIONS / LICENSES: NA

• Show Leadership
• Peer-to-Peer Tech Support
• Effective communication
• Projects/Stretch assignments
• Facility location ownership
• Time Management