Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team!

Pay range: $14.00 to $17.00 per hour
. We offer a commission structure that pays you for every transaction you process and the potential to earn up to 8% on transactions (which could average an additional $3.23 per hour on top of hourly rate).

Perks and Benefits include comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required); favorable working hours with most stores open 9AM–6PM and many stores closed on Sundays;
Earned Wage Access available from the 2nd day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle); ability to earn unlimited commission above hourly base rate; paid vacation and sick time, employee discounts, tuition reimbursement, access to 10,000+ discounts, 401(k) eligibility after six months, pet insurance, and more.

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both lending and retail sides of the business. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions, assists with inquiries and problem resolution, and works with a variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

• Greets and interacts with all customers to develop a rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes assigned training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and to become firearms certified.
• May be asked to assist customers outside the building or retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. Applicants will receive more details during the interview process.

Note:

The information in this description is not all-inclusive. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons.

Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below applicable local minimum wage requirements.

Equal Opportunity Statement: First Cash Holdings, Inc. is an Equal Opportunity Employer. It is policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Reasonable accommodations will be provided to qualified individuals with disabilities.