Receptionist, Administrative​/Clerical

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At H & R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We are committed to a high‑performing, connected culture where everyone feels like they belong.

You will help others by inspiring people to make confident, informed decisions about their finances, building client relationships, and focusing on delivering excellent service. You will focus on wow clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients in their preferred times
• Ensure all client needs are met during service, both in person, over the phone or virtually
• Maintain office cleanliness and organization with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan

H & R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Senior Level: Not Applicable

Employment Type:

Full‑time

Job Function:
Administrative, Industry: Retail

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