Assistant Community Manager

Overview

Assistant Community Manager at Asset Living

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds, dedicated to innovation and results for clients and communities across the US.

We believe in leadership through collaboration and a culture where every voice is heard and every person has growth opportunities.

ASSISTANT COMMUNITY MANAGER

• The Assistant Community Manager, under the supervision of the Community Manager, oversees the everyday operations and financial functions of the housing community.
• Assist in delinquency and rent collection efforts to optimize cash flow and financial position.
• Manage all phases of operations in the absence of the Community Manager, including personnel, leasing, maintenance, financial, administration, and risk management.
• Supervise property and staff to ensure compliance with company policies, safety, fair housing guidelines, and liability considerations.

• Financial Management
  • Post payments and income from applicants, residents, and non-residents accurately and timely.
  • Process and reconcile daily accounts receivable.
  • Monitor and follow up on bad debt, including late notices, resident/guarantor contact, and evictions.
  • Help the property meet budgeted revenues, expenses, and Net Operating Income.
  • Post charges to resident and non-resident accounts and bill back utilities where applicable.
  • Perform end-of-month closing procedures and reporting.
  • Maintain accurate records and audit resident files.
  • Walk units and post move-out charges, statements, and security deposit refunds.
• Personnel Management
  • Regular/daily onsite attendance is required.
  • Screen, hire, train, coach, and develop onsite staff using consistent techniques and directives.
  • Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks.
  • Promote harmony and quality job performance through leadership.
  • Ensure staff compliance with company policies and procedures.
  • Implement marketing strategies and systems per the annual marketing plan.
  • Address resident complaints and requests to ensure satisfaction.
  • Develop and implement resident retention programs.
  • Show, lease, and move in prospective residents as appropriate.
• Administrative Management
  • Maintain excellent customer service and monitor service request turnaround and maintenance responsiveness.
  • Maintain property appearance and ensure timely repairs with regular inspections.
  • Assist with supervision of all business functions related to operations.
  • Plan and utilize property resources, equipment, and supplies economically (bids/pricing, vendor management, etc.).

• High School Diploma or Equivalent;
  Bachelor’s degree preferred or two years of housing industry experience; or 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

• Frequently required to remain in a stationary position, may stand or sit for prolonged periods, and communicate with others to exchange information.
• May move about to accomplish tasks or move between worksites; may ascend/descend ladders, stairs, and other structures; may lift or move objects up to 25 lbs; may work in various environments and weather conditions.
• Occasional overtime, weekends, or night hours for emergencies may be required.

Salary Range: $21 per hour to $23 per hour

Note:

This job description is an outline of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities as needed.

• Senioriry level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Marketing and Sales

Senior candidates may be considered as indicated by the role requirements.

Location:

Oceanside, CA (and surrounding areas as applicable)