More jobs:
Time Analyst
Job in
Oceanside, San Diego County, California, 92058, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
A company is looking for a Real Time Analyst/Short Term Capacity Planner.
Key Responsibilities Monitor real-time contact center metrics and respond to performance deviations Allocate resources dynamically to ensure optimal coverage and maintain service levels Collaborate with contact center supervisors to provide updates on performance and address operational challenges
Required Qualifications Proven experience in real-time monitoring and analysis Prior experience in process optimization and workflow management Advanced proficiency in Excel, including formulas and data modeling Knowledge of real-time monitoring technologies and data analysis tools Ability to work effectively in a remote environment
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