Xfinity Retail Sales Consultant

Overview

Join to apply for the Xfinity Retail Sales Consultant role at Comcast
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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world-class sales and service experience. Works with moderate supervision/guidance. Is accountable for individual results and impact on the team.

• Represent products and services by sharing and demonstrating product and sales know-how with customers. Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
• Take a customer-first approach with all customer interactions. Listen and evaluate customer needs and provide appropriate solutions.
• Achieve sales and customer experience goals and objectives.
• Provide comprehensive customer onboarding and ensure customers understand how to use and manage all company products/services and gain their consent.
• Perform operational and administrative tasks.
• Partner with customer care to resolve customer issues, as appropriate.
• Demonstrate sales excellence and professionalism with integrity and a warm, friendly demeanor to customers and teammates.
• Comply with all company and retail operational policies and procedures.
• Complete training requirements and actively engage in team huddles and learning.
• Understand the sales compensation plan and its key elements.
• Maintain a flexible schedule that includes evenings, weekends, holidays, variable schedules and overtime as needed. May be asked to work in alternate stores. Regular, consistent, and punctual attendance.
• Ability to carry and lift up to 25 pounds, stand and move about the store.
• Other duties and responsibilities as assigned.

• Education:
  
  High School Diploma / GED.
• Experience:
  
  2-5 Years.
• Skills:
  
  Customer-focused, persuasive communication, technical knowledge, teamwork, resilience, problem solving, and professional integrity.

• Seniority level:
  Associate
• Employment type:
  
  Full-time

Base Pay: $16.00 per hour

Total Target Compensation (Base Pay plus Targeted Commission): $23.69 USD

Comcast provides competitive benefits and the potential for additional compensation based on sales performance. Please visit the compensation and benefits summary on our careers site for more details.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later.