Restaurant General Manager

Overview

Raising Cane’s Chicken Fingers® is the fast-growing chicken concept known for our Work Hard. Have Fun. culture. Crew members and leaders contribute to rapid growth and exceptional guest experience. This posting reflects the role of Restaurant Leader/Restaurant General Manager, with compensation starting from $60,000 annually plus a monthly training incentive of $1,500. Pay is based on location, experience, and qualifications. Some benefits and perks are listed below.

The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role teaches, models and upholds Raising Cane’s culture standards for all crew members, customers and partners.

The physical work environment includes a fast-paced kitchen, extended periods of physical exertion, varied indoor/outdoor temperatures, working with food products and cleaning agents, and the use of personal protective equipment.

Purpose of the position:

• Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting
• Ensures overall restaurant compliance to company standards, policies and laws
• Hires and terminates management-level crew members including status changes and payroll process
• Creates crew member work and training schedules
• Develops management-level crew members including performance management
• Acts as manager on duty, opens and closes the restaurant, manages cash handling
• Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance

General to the role:

• Enforces Raising Cane’s policies and standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Deploys crew members during a shift and provides exemplary customer service
• Utilizes reward and recognition program for the crew members in the restaurant
• Authorities employee functions requiring manager approval (e.g. discounts, timeclock overrides)
• Ensures cleanliness of the restaurant and that the facility is in good working order
• Aches training restaurant status and meets performance metrics
• Completes other duties as assigned

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, create plans and convert plans into action to solve problems
• Able to measure performance, subjectively and objectively with a high level of emotional intelligence
• Proficient in Microsoft Office (Excel, Word and Outlook) and adaptable to new systems
• Able to work a variety of shifts including days, evenings and weekends; travel as needed for work-related functions and training
• Able to manage all public dealings in a professional manner and act as a brand ambassador
• 5+ years of restaurant or retail management experience
• New restaurant opening and local restaurant marketing experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required; some college preferred
• Possess a valid driver’s license

Benefits offered for all Full-time Restaurant Managers:

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• Company-provided Life and Disability insurance
• Hospital Indemnity, Accident and Critical Illness
• 401(k) With Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition Reimbursement
• Crew member Assistance Program
• Pet Insurance

Perks & Rewards for Restaurant Managers:

• Weekly Pay*
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• * Raising Cane's pays weekly, except in some states (e.g., California) where paid bi-weekly
• ** Some locations may vary

All your information will be kept confidential according to EEO guidelines.

Location:

Ocala, FL

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management
• Industries:
  Restaurants

Candidate Privacy Notice and other notices may apply per company policy.