Service Plumbing Area Manager

Bayonet Plumbing & HVAC is seeking a highly skilled and motivated Service Plumbing Area Manager to lead and oversee the operations of our plumbing services within a designated territory.

In this role, you will be responsible for managing a team of plumbers, ensuring all projects are completed safely, on schedule, within budget, and to the highest quality standards. You will serve as the primary point of contact for clients, provide hands‑on technical expertise, and drive continuous improvement in service delivery, efficiency, and customer satisfaction.

• Lead, motivate, and mentor a team of plumbers to meet individual and organizational goals.
• Foster a positive team culture focused on performance, accountability, and professionalism.

• Coordinate and schedule plumbing service projects to ensure efficient allocation of labor and resources.
• Monitor project timelines to ensure timely and accurate completion.

• Oversee work quality and ensure compliance with industry standards, building codes, and company policies.
• Ensure all work meets or exceeds customer expectations.

• Build and maintain strong relationships with clients.
• Address customer concerns promptly, professionally, and effectively.

• Provide advanced technical support to plumbers on complex service issues.
• Troubleshoot problems and recommend effective solutions.

• Identify training needs within the team and support ongoing skill development.
• Facilitate training programs to improve technical and customer service capabilities.

• Manage inventory, tools, vehicles, and equipment to support operational needs.
• Ensure resources are properly maintained and utilized efficiently.

• Conduct regular performance evaluations and coaching sessions.
• Provide constructive feedback and develop improvement plans when needed.

• Monitor project budgets, expenses, and profitability.
• Implement cost‑saving initiatives without compromising quality or safety.

• Promote a strong safety culture and ensure adherence to all health and safety regulations.
• Conduct safety meetings, job‑site audits, and ensure proper use of PPE.

• Proven experience as a service plumber or residential plumbing technician, with a minimum of 2 years in a supervisory or managerial role.
• Valid plumbing license if applicable to local and state regulations.
• Strong technical knowledge of residential plumbing systems, codes, and equipment.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects, priorities, and deadlines effectively.
• Proficiency with project management software and digital tools.
• Strong commitment to quality workmanship and safety practices.
• Valid driver’s license with a clean driving record.

IES Residential, Inc. is a national provider of electrical, plumbing, HVAC, solar, and cable solutions for residential and commercial markets. We are an Equal Employment Opportunity Employer and support diversity and inclusion initiatives.

IES is an Equal Employment Opportunity

Employer:

Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans are encouraged to apply.

IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.

IES participates in E‑Verify.