Certified Veterinary Technician

Overview

The technician is a vital role at Maricamp Animal Hospital; responsible for the safe care of all animals coming into the clinic. The person in this role will assist during medical examinations and evaluations, and act as a liaison to clients and patients, as well as deliver timeline and accurate information through all communication between departments. A successful person in this role will be efficient, compassionate, organized and adaptable.

ABOUT THE COMPANY

Our mission at Maricamp Animal Hospital is to empower a lifetime of memories, bringing pet health solutions that impact our community. We provide owners with the education they need in order to make a fully informed decision about their pet's health care. We are dedicated to ensuring our patients have the results and success they deserve. Our core values are the backbone of our business and guide our hiring process: we create impact, have discipline, are accountable, in alignment, results-oriented, and inspirational.

Our team holds tremendous value and is an integral part of creating an environment of success and wins from the clients and patients.

We help our team members achieve success in their roles and beyond through the development of their personal, professional, and financial goals - making it a top priority to support our teams development potential.

OBJECTIVES

• Assist the veterinarian in medical wellness, sick appointments, surgical cases, and dental procedures in a timely and accurate manner.
• Creates and reviews treatment plans with clients along with providing informative and accurate financial information to convert clients to agree to the medical treatment plan for their pet(s) and ensure all medical recommendations are delivered to the patient
• Proactively handles emergency cases; performing emergency procedures ensuring the best possible medical care for patients
• Expertly perform clinical laboratory procedures and physical assessments, and appropriately maintain all results and recording to support operational efficiencies
• Safely operate and maintain working in-house diagnostic equipment and oversees assistants are organized and efficient in appointment flow
• Calculates basic injectable medications, gives SQ, IM, and IV Injections, and ensures the patient is scheduled for all series and upcoming appointments
• Assists Veterinarian in the euthanasia process, with compassion and care while ensuring owner needs are met in their overall experience
• Delivery of health certificates, travel certificates, and international certificates to ensure successful travel for the clients and patients
• Liaison with Saving Paws & Hooves of Central Florida and Trupanion Pet Insurance for qualified patients to ensure the highest medical care is delivered
• Educates owners on the importance of follow-up appointments, boosters, series injections, rechecks, suture removal, wellness exams, and recommended surgeries and ensures the client is scheduled accordingly
• Handles Televet virtual appointment flow and scheduling, preparing and performing house calls, and helps with phone overflow as needed to ensure excellent customer service
• Handles Rx Prescription approvals for in-hospital, online pharmacies, and client special orders and ensures clients are set up with our online pharmacy
• Maintain accurate statistics to ensure departmental goals are on target. Adhere to the hospitals safety and wellness regulations; maintain a safe work environment, follow OSHA and DEA standards;

REQUIRED COMPETENCIES

• Knowledge of DEA flow and the ability to correct any issues for accurate record-keeping and compliance
• Know the range of services the practice provides and the species it treats
• Understand the Human-Animal bond, animal behavior, and predictability
• Understand the life cycle and pathology of common parasites (intestinal parasites, heartworms, fleas, ticks)
• Knowledge of parasite preventatives
• Ability to educate owners on the purpose and benefit of regenerative & stem cell therapy, patient treatment plans, and surgical estimates.
• Knowledge of vaccinations, vaccine schedules, and reactions
• Knowledge of immunotherapy and regenerative modalities
• Knowledge and utilization of anesthesia machines, monitoring equipment, and anesthesia drugs
• Be familiar with zoonotic (contagious) diseases, including their prevention and steps to reduce or eliminate transmission.
• Understanding of all vaccinations and protocols, as well as usage, dosage, and common side effects for commonly used prescription drugs
• Knowledge of radiology and ability to successfully attain accurate images
• Knowledge of how to safely handle fractious animals and how to restrain animals in a safe, efficient, and compassionate manner
• Knowledge of canine and feline toxin

REQUIRED EDUCATION AND EXPERIENCE

• 1-2 years of Veterinary experience in the field as a Veterinary Technician or 3 years of a combination of Veterinary Assistant or similar role and Veterinary Technician experience is required
• Knowledge of veterinary medical and surgical procedures and animal…