Customer Service Representative

Join to apply for the Customer Service Representative role at FASTSIGNS®.

Do your friends and co‑workers refer to you as a people person? Do you enjoy working with people and helping them solve problems? If you’re looking for a job that offers constant learning, skills growth, and a clear career path, this might be the opportunity for you in the ever‑changing Sign Industry.

As a FASTSIGNS Customer Service Representative you will be the initial contact with current customers and prospective customers in our FASTSIGNS Center. You will work with customers via email, telephone, in‑person, and at their place of business, building long‑lasting relationships by turning prospects into customers and then into long‑term clients.

The sign industry is dynamic, offering projects ranging from small signs to very large custom jobs. FASTSIGNS is the franchise industry leader with over 700 locations worldwide, and we provide the most extensive training programs both online and in‑person.

Our ideal candidate is outgoing, responsive, eager to learn, and excels at building relationships. Great listening skills, documentation, and organization are highly valued. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders. You will participate in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.

We view this position not as an entry‑level role but as a stepping stone for anyone who wants a career path and personal growth. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply.

• Serve as the first point of contact for current and prospective customers through email, telephone, in‑person, and on‑site visits.
• Build and maintain long‑lasting relationships, turning prospects into customers and customers into long‑term clients.
• Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
• Participate in daily team meetings and execute business and marketing plans.

• Outgoing, responsive, and eager to learn.
• Excellent listening skills with strong documentation and organizational abilities.
• Ability to build relationships and work in a fast‑paced environment.

• Entry level

• Full‑time

• Customer Service
• Consumer Services

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