Digital Content & UX Specialist

The Office of Communications at Oberlin College invites applications for the Digital Content & UX Specialist position to help our website reach the next level in its evolution. This is a full-time, 12-month Administrative and Professional Staff position reporting to the Director of Web and Digital Strategy.

The Digital Content & UX Specialist helps ensure that Oberlin’s digital presence is accurate, engaging, user-friendly, and aligned with the college’s mission. The specialist maintains and updates website content, provides training and support for campus partners using Oberlin’s web content management system (CMS), and contributes to the design and user experience of our digital platforms. By combining content expertise with a strong understanding of digital design, the specialist plays a key role in reaching prospective students, supporting current students, and strengthening Oberlin’s brand presence.

• Build and maintain an updated schedule for Oberlin’s web pages, with input from colleagues in the Office of Communications and across the Oberlin campus
• Monitor, triage, and respond to incoming web service requests; define issues clearly and escalate as appropriate
• Upload, edit, and design web content, including creating layouts and visual assets to enhance user experience
• Collaborate with the Web Developer/Designer and marketing colleagues to design page templates, landing pages, and interactive experiences that support recruitment and engagement goals
• Apply accessibility standards, responsive design principles, and best practices in web editorial style
• Generate analytics reports and dashboards; translate insights into recommendations for content strategy and UX improvements
• Schedule and conduct training sessions for campus
  
  CMSusers; create support documentation, guides, and tutorials
• Assist in project management tasks, including scheduling, tracking, and workflow development
• Support the director in project planning, scheduling, and tracking
• Develop internal processes to improve workflow and stakeholder satisfaction with service and outcomes

• A bachelor’s degree in a relevant field or an equivalent combination of education and work experience
• Working knowledge of key aspects of the digital communications landscape, including web development, mobile/responsive web design, basic photo editing, email marketing, web analytics, CMSmanagement, accessibility, and user experience design
• 6+ years of experience as an advanced user of a web content management (CMS) or blogging platform
• Proficiency in Canva or similar design tools
• Experience training/teaching others in small groups or one-on-one
• Demonstrated problem-solving skills and confidence in troubleshooting technical issues
• Demonstrated ability to learn and manage new software programs and platforms
• Excellent proofreading and editing skills
• Strong teamwork and interpersonal communication skills
• To Apply:
  
  (Use the "Apply for this Job" box below)./17132