Wine Sales Associate

The Wine Sales Associate is a highly motivated, personable individual who thrives in a customer-focused environment and is passionate about sharing wine experiences. This role is ideal for an extroverted professional with a gregarious personality and a strong interest in wine sales and hospitality. The associate will drive day-to-day sales performance, deliver memorable guest experiences, and support company revenue and wine club growth.

Previous experience in wine retail, tasting rooms, or multi-brand sales is preferred. The ideal candidate has solid wine knowledge, understands how to work a sales floor, and takes initiative in achieving sales and customer engagement goals.

Deliver a consistently high-end yet approachable hospitality experience for all guests

Drive wine sales and wine club memberships through personalized guest interactions

Conduct engaging wine tastings, sharing wine knowledge, passion, and education

Serve as the primary source of wine-related customer service

Support daily operations including wine-by-the-glass service and tastings

Stock shelves, open bottles, pour wines, and maintain the sales floor

Build rapport with customers and follow up via email and phone to drive repeat sales

Assist with fulfillment management, systems updates, and event planning/execution

Support revenue goals and take a leadership role in wine sales throughout the location

Comply with all company safety policies, procedures, and training requirements

Participate in team efforts and perform additional duties as needed

Maintain accurate and timely recordkeeping in Workforce Now (ADP)

Expected availability: Friday, Saturday, and Sunday

Shifts range from 5–8 hours per day

Language & Communication

Ability to speak, read, and understand basic English

Ability to read and interpret reports, policies, and procedures

Ability to write reports and effectively present information to management and guests

Math

Ability to calculate discounts, commissions, percentages, and basic measurements

Problem-Solving

Ability to apply common-sense reasoning, adapt to changes, and work with moderate supervision

Computer Skills

Intermediate to advanced computer skills, including email, internet, word processing, spreadsheets, databases, and internal systems

Bachelor’s degree (B.A. or B.S.) or

12–24 months of related experience or training or

Equivalent combination of education and experience

Valid driver’s license, insurable driving record, and proof of auto insurance required

Ability to perform heavy physical activity including standing, walking, lifting, carrying, pushing, pulling, and reaching

Ability to lift up to 50 lbs independently and 100 lbs with assistance

Manual dexterity and visual acuity sufficient for wine service and retail operations

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Primarily indoors in a well-lit, climate-controlled setting

Periodic work in unheated indoor areas (wine cellar)

Occasional outdoor work during tours or between buildings

Moderate noise levels typical of a public hospitality environment