Human Resource Specialist

Policy Advisor Brokerage (PAB) Inc. | Full time

is an exciting, early-stage, insurtech startup that is transforming the way Canadians buy insurance. We've built a brand-new digital insurance platform that offers a simple, intuitive alternative to the archaic, offline distribution model used by most of Canada's insurance industry. With a compelling vision, proven management team, and significant seed funding,  brings innovation and disruption to the rapidly evolving insurtech space.

Since launching in Q2-2019 we've helped countless Canadians get the coverage they need; we're going to help even more in 2025 and beyond.

• Plan, develop, implement, and evaluate human resources and labor relations strategies, including policies, programs, and procedures, to meet organizational HR needs.
• Develop, implement, and evaluate HR policies and programs to support the recruitment and retention of licensed life insurance advisors and related sales professionals.
• Manage high-volume recruitment processes including job postings, screening, interviewing, onboarding, contract drafting, and compensation discussions.
• Conduct job analyses and prepare job descriptions and advertisements in accordance with Canadian labor market and industry regulations.
• Lead full-cycle recruitment and selection processes: posting roles, screening, interviewing, reference checking, and onboarding.
• Ensure compliance with licensing and regulatory requirements
• Administer and coordinate HR programs including training, professional development, and performance management for sales staff.
• Collect and analyze HR data and prepare reports on staffing levels, recruitment effectiveness, and turnover.
• Advise managers and executives on staffing, performance management, and organizational development to ensure alignment with company growth.
• Support workforce planning and succession strategies for long-term scalability of the advisor team across multiple provinces.
• Lead employee performance appraisal programs and help managers develop action plans based on feedback.
• Organize employee engagement initiatives and events.
• Expand the talent pool by attending job fairs and networking events, building partnerships with diverse communities and institutions.
• Build relationships with external partners for employee development and ongoing training.
• Manage employee benefits, vacation scheduling, work schedules, and compliance monitoring.
• Assist in drafting and improving talent acquisition and management policies and processes.
• Oversee training of HR staff and provide guidance across human resource functions.

• University degree in human resources, business administration, or a related field.
• Minimum 5 years of progressive HR experience, with emphasis on recruitment and talent management.
• Experience in the insurance industry or other regulated sectors (financial services, banking, healthcare, etc.) is an asset.
• Proven capability in high-volume recruitment, preferably for sales or advisory roles.
• Knowledge of Canadian licensing requirements and compliance frameworks is an asset.
• Proficiency in digital HR and recruiting platforms, applicant tracking systems, and remote onboarding tools.
• Strong interpersonal and communication skills.
• CHRP/CHRL designation or progress toward it is considered an advantage.