Operations Excellence Specialist
Job in
Oakville, Ontario, Canada
Listing for:
BioScript Solutions
Full Time
position
Listed on 2026-02-08
Job specializations:
-
Healthcare
Healthcare Administration, Healthcare Management
Job Description & How to Apply Below
Empowering lives, healing hearts, embracing future 🌟
The Operations Excellence Specialist is responsible for optimizing pharmacy workflows, processes, and efficiencies across provincial pharmacies. This role emphasizes data gathering and analysis, process improvements, and best practice implementation among all pharmacies to ensure standardization. The position involves identifying and implementing workflow optimizations, providing strategic recommendations, and facilitating root cause analysis discussions.
What we offer (and why you’ll love it here!):
Epic Work-Life Balance: Monday to Friday, no evening’s weekends or holidays.Growth Opportunities: Taking the passion for Pharmacy and using it in a specialty setting, in a company that champions learning and growth for team members.Vibrant Culture: Collaborative approach to patient care, cutting edge specialty pharmacy services.
Our People Say It Best:Attractive Compensation: Robust and Comprehensive compensation and benefits, available from day 1!What & Where: Toronto, Montreal or Atlantic Canada & Full-Time, PermanentClosing Date: February 10th, 2026Why BioScript Solutions?
At BioScript, we're not just a company—we're a fast growing company always putting patients first. As pioneers in [industry], we believe in pushing boundaries, setting trends, and crafting experiences that captivate and inspire. Our vibrant team is made up of brilliant minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?
Your Mission
Operational Excellence & Process Improvement
Support the implementation of operational workflows, policies, procedures, and technology in collaboration with Pharmacy Operations and Pharmacy teams.Identify and address process gaps to ensure National alignment across day-to-day workflows, with a focus on continuous refinement and improvement.Standardize best practices across all pharmacies.Develop and document efficient operational workflows.Conduct root cause analysis for operational challenges and recommend solutions.Lead the assessment of the physical infrastructure of pharmacy locations to meet business needs.Identify and implement innovative solutions to improve pharmacy operations and service delivery.Lead and support operational projects, collaborating with multiple stakeholders to achieve objectives.Performing staffing assessments to determine current and future resource needs and workload distribution among roles.Data Analysis & Performance Monitoring
Develop, gather, and analyze operational reports and pharmacy performance metrics to drive decision making for business operations and business performance.Utilize data analytics to identify trends, gaps, and opportunities for operational efficiencies.Stakeholder Collaboration & Communication
Foster strong working relationships within the pharmacy team and across other departments, to ensure effective communication, alignment with best practices, and continuous process improvements.Conduct regularly scheduled group meetings with pharmacy team members to gather feedback, address concerns and ensure alignment with team goals and initiatives.Provides coaching to their peers by providing clear, constructive, and forward-looking feedback that supports their growth and development.Promote a culture of excellence and patient-centered care aligned with the organization’s mission.Manage business continuity and emergency response efforts in collaboration with relevant teams across the organization to ensure minimal disruption and sustained operational functionality during unexpected events.Compliance & Quality Assurance
Ensure pharmacy operations align with internal and external compliance standards.Support Pharmacy Managers in maintaining high-quality patient care and service standards.What You Bring to the Table
Education:
Post-secondary education or equivalent experience.
Process-related training or certification (e.g. operational excellence, continuous improvement, or related disciplines.
Lean Six Sigma certification an asset.
Prosci or other change management training an asset.Experience:
Minimum 3 years of experience in an operational…
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