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Customer service clerk

Job in Oakville, Ontario, B8B, Canada
Listing for: LEVEY
Apprenticeship/Internship position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below

Overview

Languages
English

Education

  • Bachelor's degree

Experience

Will train

On site
Work must be completed at the physical location. There is no option to work remotely.

Green job – Help
Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs.

This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work setting

  • Urban area
  • Business sector
Responsibilities

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

  • Salesforce
  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Sage Accounting Software
Additional information

Security and safety

  • Bondable
  • Credit check
  • Criminal record check
  • Driver's validity licence check
  • Driving record check (abstract)

Transportation/travel information

  • Own transportation
  • Valid driver's licence
Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordination
  • Repetitive tasks
  • Walking
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner
Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other Benefits

  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities
  • Parking available
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