Service & Scheduling Coordinator

Job Description

Posted Wednesday, January 21, 2026 at 5:00 AM

If you’re highly organized, customer-focused, and enjoy being the central point that keeps service operations running smoothly, this could be a great next step in your career.

As a Service & Scheduling Coordinator for our Oakville branch, you’ll play a key role in supporting our Service Technicians and customers by scheduling service calls, managing work orders, and ensuring a seamless service experience from start to finish.

Levitt-Safety is proud to be aCanada’s Best Managed Company since 2012, and we invest in our people through training, support, and long-term career opportunities.

This is an administrative and coordination-focused role, well suited for someone who is highly comfortable with technology and eager to work in a modern service environment as we transition to a new service management system.

• Coordinating and scheduling service calls to meet customer needs
• Acting as a primary point of contact for customers and Service Technicians
• Preparing and maintaining work orders, purchase orders, and service documentation
• Ensuring tools, equipment, and subcontractors are arranged ahead of service visits
• Processing invoicing accurately and supporting timely customer payment
• Supporting branch operations and participating in continuous improvement initiatives

• Strong administrative and computer skills with the ability to prioritize effectively
• Detail-oriented, organized, and comfortable juggling multiple tasks
• Calm and professional when handling urgent or time-sensitive requests
• Strong customer service and communication skills
• Strong computer skills and ability to quickly learn new software to support the rollout of our service platform
• Comfortable working in-office, Monday to Friday

• Salary range: $50,000-$55,000, based on experience, skills and internal equity
• Comprehensive health and wellness benefits
• Paid vacation and additional time off
• A stable, team-oriented work environment
• A people-first culture grounded in safety, respect, and family values

Levitt-Safety is committed to the principle of employment equity in the workplace and ensures that our practices of hiring are based on qualifications and ability.

We invite all applicants, including persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. We understand that experience comes in many forms and encourage applications from diverse backgrounds. If you require any accommodation in the application process, please contact us (Use the "Apply for this Job" box below). the application. We will review applications as they are received and look forward to hearing from you.

Job Family Service Administration (Incl. Admin Supervisors)