Summer Student - Administrative​/Customer Service Clerk

Summer Student - Administrative/Customer Service Clerk —
Town of Oakville

Posting Status: Open to all current Town of Oakville employees and external applicants.

Job Details: Part Time (Non-Union).

Location: Various departments at Oakville Town Hall and offsite locations. Some departments require in‑office presence five days per week, Monday to Friday.

Closing Date: Applications must be received by 11:59 PM on January 25, 2026.

The Town of Oakville is seeking applications for students interested in doing administrative duties during the summer term of 2026. The responsibilities and qualifications listed below are indicative of the typical skills and competencies needed for a variety of positions. All applications will be retained in a pool and reviewed as any requests for summer administrative staff are received from Town departments.

• Responding to inquiries in person, via telephone, mail, fax, emails to the public, elected representatives and staff.
• Providing information to customers and potential customers both over the phone and in person.
• Recording and forwarding information requests to appropriate staff.
• Photocopying and collating information packages for distribution.
• Scanning and digitization of records.
• Providing accurate information regarding department services.
• Preparing and processing documents regarding Town business and responses to customers.
• Providing administrative support to department staff.
• Tracking, recording, and distributing all incoming mail.
• Data entry, filing, and other clerical duties as required.
• Back‑up support for telephone switchboard.
• Performing other duties as assigned.

• All applicants must provide confirmation of post‑secondary full‑time student status in current academic year and/or acceptance into full‑time studies in September 2026.
• Excellent communication, interpersonal, organizational and clerical skills are critical.
• Previous experience working in a customer‑service related environment is considered an asset.
• Must have the ability to maintain confidentiality.
• Effective keyboarding skills and proficiency with office automation and computer applications such as Microsoft Office products are required.
• Familiarity with any of the following would be considered an asset:
  Point of Sale (POS) systems, Amanda, JD Edwards, Google and Outlook calendar, Graphic Design, and/or SharePoint.

DATED: December 5, 2025

The town’s recruitment software includes elements of artificial intelligence to assist in the screening and short‑listing of qualified candidates.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.