PSAP Liaison, Crisis Services

Overview

For over 60 years, Hope Link Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging.

The PSAP Liaison operates under the direction of the Director of Virginia Programs in Crisis Services. The PSAP Liaison provides in person training, support, and guidance in partnership with Region 2 Regional Projects, CSB's and Public Safety to enhance and oversee Marcus Alert Implementation in relationship to the Regional Crisis Call Center.

• Provide in-person and virtual training's, meetings, and engagements related to Marcus Alert in the Region 2 Community.
• Provide in-person and virtual support and consultation with regional PSAP's for implementation of Marcus Alert and ongoing support to enhance the use of the Marcus Alert initiatives in Region 2.
• Provide quarterly training to improve the skills of crisis workers in areas such as Marcus Alert Triage, Mobile Crisis Response assessment, Virginia Crisis Connect usage, and services related to the regional CSBs.
• Provide ongoing consultation and facilitation of skill building related to regional behavioral health referrals, mobile crisis dispatch, and REACH services within the call center and in consultation with Regional Partners.

• Master's degree in psychology, social work, rehabilitation counseling, or related field. License in Virginia preferred.
• Crisis mental health experience required.
• Excellent written, oral, interpersonal, and presentation communication skills.
• Self-starter:
  Ability to work independently as well as part of a team, and well organized.
• Possess knowledge and skill in computer procedures relevant to this position.
• High degree of empathy toward individuals with intellectual disabilities, mental illness, emotional, and/or behavioral disorders.

• Telework position, must be located in northern Virginia.
• Full-time
• Monday - Friday, day shift
• Must be willing to provide in-person training and support regularly.

• Documentation is clear, concise, and submitted in the correct format.
• Communication is clear, professional, and demonstrates knowledge of evidence-based person-centered practices.
• Provide effective skill teaching to address different learning styles.

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

If you're passionate about helping people achieve mental wellness, we encourage you to apply!

Hope Link Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion.

'Where Hope Meets Help.'

We are unable to hire in the following states: