Case Manager; Service Coordinator

Overview

Service Coordination, Inc. (SCI) is seeking Service Coordinators who are passionate about serving within their community and advocating for underserved individuals. Join a team that cares for others with dignity and rights, and help connect people to resources in their community.

• Competitive pay with a base salary range of $64,395-$79,861, determined by education, relevant case management experience, and certifications
• Reimbursement for travel and quarterly bonus potential
• Generous Team Member Referral Program
• Excellent benefits including tuition reimbursement, student loan repayment, medical, dental, and vision plans, 100% employer-paid short-term and long-term disability and life insurance, 403(b) match (up to 5%), generous annual leave, sick leave, and holiday pay
• Extensive paid training and employer-provided laptop and cell phone
• Supportive leadership, monthly Town Halls, and Annual Reviews

SCI has roots dating back to 1982. Our mission remains to care for our team, our community, and the people we support by providing quality case management and related services that respect dignity and rights.

During the COVID-19 shutdown, SCI Service Coordinators adapted to continue supporting individuals. If this sounds like you, please send your resume for review.

Provide Case Management services to individuals with intellectual and/or developmental disabilities. Key objectives include establishing positive working relationships, exploring options, and developing growth opportunities for each person served. Establish and monitor a Person-Centered Plan (PCP) and ensure services meet state-mandated standards. Identify and secure ongoing support services and assist individuals with development and implementation of PCPs that document service needs and outcomes.

• Advocate for individuals, provide resource information, and educate them to become more self-determined
• Educate individuals and their families about services and coordination
• Encourage empowerment and independence
• Collect information for eligibility for DDA services and recommend eligibility and priority
• Meet with individuals/families to gather information; obtain and document necessary information
• Complete Comprehensive Assessments (CA) and plan/update PCPs
• Develop and write PCPs in collaboration with the individual; conduct PCP preparations
• Research, identify, refer, and coordinate resources to achieve PCP outcomes; share resources with the team
• Travel to meet with support staff as needed
• Provide information, make referrals, assist individuals, and support transitions
• Complete required paperwork and follow up for waivers; identify services and coordinate with providers for transitions from state facilities or for those with forensic involvement
• Monitor PCPs and conduct timely visits/contacts per regulations
• Submit required documents (RECERT/RECON/AIR) and identify new medical/health services as needed
• Adhere to SCI policies and procedures; meet performance utilization benchmarks
• Maintain HIPAA records securely and utilize tracking/time management tools

• Collaborates – builds partnerships and works with others to meet shared objectives
• Communicates Effectively – clear, multi-mode communications
• Customer Focus – builds strong customer relationships and solutions
• Interpersonal Savvy – relate to diverse groups
• Instills Trust – honesty, integrity, authenticity
• Tech Savvy – embraces digital and technology tools
• Ensures Accountability – responsible for commitments
• Values Differences – appreciates diverse perspectives
• Resourcefulness – deploys resources effectively
• Situational Adaptability – adapts to shifting demands
• Plans and Aligns – plans/work to meet commitments

• A bachelor's degree in a human services field from an accredited program; OR
• A bachelor's degree in a non-human services field from an accredited program with two years of experience in a human services field

Experience working with people with developmental disabilities is preferred.

Typical office environment. Must be able to remain stationary for long…