Senior Complex Case Social Worker

Join to apply for the Senior Complex Case Social Worker role at International Rescue Committee Phoenix

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Join to apply for the Senior Complex Case Social Worker role at International Rescue Committee Phoenix

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview

The Child Abuse Prevention, Intervention and Treatment (CAPIT) Senior Complex Case Social Worker is a specialized member of the IRC in Oakland’s Safety and Wellness (S&W) department integrated into the Intensive Case Management team, serving as the social services coordinator for complex cases of newcomers living in Alameda County where there is high risk of or suspected child abuse. This position oversees implementation of clinical case management, conducts intake assessments and protective factor surveys, coordinates internally and externally with other service domains within programs in the Community Integration and S&W departments, cultivates a network of external providers and resources (specifically Strong Families Alliance providers), aids in developing supports and referrals that are responsive to client needs, supports strong data collection, and otherwise supports client access to needed social services.

This position coordinates with internal and external partners as part an integrated state-wide system that supports families to provide safe, stable, nurturing relationships and environments for their children. There is a special focus on primary and secondary populations to build protective factors and mitigate the risk factors of child maltreatment.

This position provides holistic case management services that are culturally appropriate, strengths-based, trauma-responsive, and client-centered. The CAPIT Senior Complex Case Social Worker regularly advocates for access to quality care for participants that includes interfacing with institutional accountability offices, supports clients’ efforts to build comfort and confidence in navigating care and attending appointments, and provides regular support for clients to feel empowered to access resources and advocate on their own behalf.

This position coordinates care across internal and external multidisciplinary service providers through referral pathways, resource development, and relationship building with community providers. The Senior Complex Case Social Worker also performs administrative tasks, collects data, completes casefile documentation, monitors and evaluates program implementation and client progress, and assists in reporting on activities and outcomes for grant proposals and awards.

In addition, the Senior Complex Case Social Worker is part of the capacity building efforts of the programming for complex cases, working with the Safety and Wellness Manager, Resettlement Manager, IRC in Oakland’s immigration legal team, and other stakeholders. The Senior Complex Case Social Worker may also frame needs and inform development and delivery of responsive psychosocial programming that supports clients’ capacity to integrate into the wider community, develop personal relationships, and build tangible stress management and trauma symptom coping skills.

Major Responsibilities

Direct Services and Care Coordination

• Act as the primary focal point for Clinical Case Management for newcome families at risk for child abuse at IRC Oakland
• Complete assessments to capture client baseline data, triage services, and gauge client…