Security Guard

Overview

TITLE: Security Guard

POSITION TYPE: Part Time - Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: Oakland Ice Center

REPORTS TO: SSE Security Manager & General Manager, Oakland Ice

POSTING DATED: December 2025

Pay Range: $22.02 per hour

The Security Team is responsible for maintaining the physical security of the facility 24 hours a day, 7 days a week. We are currently seeking a professional and dependable individual to join our team on the swing shift, providing coverage during the late afternoon and evening hours. This role is essential in ensuring a safe, secure, and welcoming environment for both guests and employees during one of our busiest operational periods.

• Continuously control building access, guarding against unauthorized entry and activities
• Monitor video surveillance system and oversee various computer-related tasks
• Regularly maintain various registers/security logs
• Regularly patrol facility by constant walking and climbing stairs
• Identify and correct safety/security issues while escalating issues as needed to General Manager and Assistant General Manager
• Provide excellent customer service experiences to enhance experience
• Ability to handle radios, speaking opening and professionally demonstrating strong verbal and interpersonal skills
• Follow safety and security policies, programs and procedures with the ability to manage high pressure situations
• Operate security gates, fire alarms and other life safety systems
• Work collaboratively with Oakland Emergency Services as needed

Shift lengths vary depending on business needs and can be up to 8 hours any day and time of the week including weekends and holidays.

• Typical Shift: Day Shift 9:00 AM – 5:00 PM and Swing Shift from 5:00 PM to 1:00 AM (schedule varies based on event needs)
• Availability Requirement: Must be available to work at least two-thirds of scheduled events each month, including weekends and select holidays

• Must be 18 years or older
• Must be able to wear SSE assigned uniform during all shifts
• Ability to work various shifts, weekends, possibly holidays, and nights
• Prior security experience, preferred
• Valid California Guard Card, preferred
• Must clear background check with no felony convictions
• Must have the ability to deescalate situations

• Ability to operate, transport, and manipulate certain equipment up to 15 pounds with or without accommodation.
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation.
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Must be able to go up and down stairs multiple times in a shift.
• Must have the ability to stand for long periods of time inside and outside.
• Extra points if you are Bilingual!

• Competitive compensation
• 401K (pre-tax and Roth options)
• Complementary or discounted sports and event tickets
• 30% discount in the Sharks Pro Shop
• $200 Employee Referral bonus
• Food and beverage discounts when working
• Spot Pet Insurance
• Free Barracuda tickets
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways, and free parking when working
• An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry.

This position is not eligible for U.S. work authorization sponsorship.

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

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