ALASTIN Strategic Account Manager - Bay area, CA

Galderma is the emerging pure‑play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science‑based portfolio of premium flagship brands and services that span the full spectrum of the fast‑growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.

Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

ALASTIN Skincare, Inc. is the fastest‑growing physician‑dispensed skincare company in the U.S., with innovative, scientifically proven and clinically tested products. Founded in 2015 and located in Carlsbad, CA, the company provides a comprehensive collection of cutting‑edge products for optimal procedure results and daily skin‑care regimens. Following our recent acquisition by Galderma, the world’s largest independent dermatology company, Alastin has continued its rapid growth operating as an independent business unit of Galderma.

The Strategic Account Manager (SAM) is responsible for driving significant growth in select, high‑potential accounts. The SAM will partner with Account Managers within the Area to support growth of their identified Strategic Accounts. The SAM will conduct a comprehensive business assessment for the practice (or group of practices), identify opportunities for Alastin growth, and develop an S.M.A.R.T. action plan for growth.

Strategic Accounts will be determined based on specific criteria, including a commitment to partnering with Alastin and a validated opportunity for product, provider and/or location expansion. The SAM will report to the Executive Area Director and mentor the Regional teams in developing and growing retail profit centers, maximizing marketing strategies, and optimizing patient experience within specific practices based on analyzing reports, ROI, etc.

• Conduct business assessment and build strategic growth plan for designated Strategic Accounts for accelerated growth. Partner with local Account Manager to develop forecast targets, initiatives to drive growth and reports to monitor progress of these accounts.
• Establish and apply business building principles on best practices related to successful revenue‑generating approaches and pull‑through strategies, office promotions, etc. The SAM will conduct Account Business Reviews after thorough account analysis with each specified account and ensure AMs on the team are effective in presenting ABRs as well. The SAM will lead approaches that foster patient loyalty and an excellent patient experience within the practices they cover.
  
  Partner with the AMs to apply strategic account management principles to enhance the relationship with each office.
• Develop action plan, applying S.M.A.R.T. principles, to include education on the science, messaging, social media, provide selling skills for office staff, incentives and general best practices.
• Participate in regular SAM Success team calls to…